M&M SATELLITE Audio / Visual & Security
UK GDPR & Privacy Compliance

Privacy Policy

How M&M Satellite protects and manages your personal information across South East Wales.

Last Updated: September 2026

1 About M&M Satellite

M&M Satellite ("we", "us", or "our") operates mandmsatellite.com and delivers aerial, Freesat/satellite, TV wall mounting, and Dahua smart CCTV camera installations across Cardiff, Newport, Caerphilly, Torfaen, and surrounding South East Wales regions. We respect your privacy and comply strictly with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2 Information We Collect

  • Contact Details: Your name, home or business installation address, telephone number, and email.
  • Installation Records: Property structural specs, TV aerial signal strength readings, satellite LNB configurations, and equipment serial numbers.
  • Smart App Pairing Data: When pairing Dahua CCTV or media hardware to your phone via local Wi-Fi, we assist on-site. We never store your personal passwords or retain access to live video feeds.
  • Website Interaction: Basic anonymous web server statistics and standard technical logs.

Important CCTV & Smart Security Feed Notice

For all Dahua CCTV setups, the customer remains the sole data controller and legal operator. Our technician assists only in initial network commissioning and mobile app handoff. Once handoff is complete and default credentials are replaced, M&M Satellite retains no remote access, backups, or viewing capabilities.

3 Why We Process Your Data

Contractual Execution: Booking your installation, carrying out same-day storm damage repairs, and honouring our 12-month workmanship guarantees.

Legitimate Interests: Managing parts inventory, scheduling follow-ups, and resolving warranty inquiries.

Statutory Tax Requirements: Retaining standard invoice documentation under UK law (HMRC 6-year retention standard).

4 Your Rights & Contacting Us

Under UK GDPR, you have the right to inspect, correct, or request deletion of your stored records. You may also lodge a grievance with the UK Information Commissioner's Office (ico.org.uk).

M&M Satellite Engineering
Direct Inquiries: Michael
07816 882137